1. Check-In & Check-Out
Check-in time: 2:00 PM
Check-out time: 11:00 AM
Early check-in and late check-out are subject to availability and may incur additional charges.

2. Reservation & Cancellation
A valid credit card is required to guarantee all reservations.
Cancellation policy: Free cancellation up to 24–48 hours before check-in (based on room type/rate plan). Late cancellations or no-shows will incur one night’s charge.

3. Identification Requirement
All guests must present a valid government-issued ID/passport at check-in.
Foreign nationals must present a valid passport with visa details.

4. Payment
We accept major credit/debit cards and cash.
All room charges must be settled at check-in unless otherwise agreed.

5. Children & Extra Beds
Children under [age] stay free when sharing existing beds.
Extra beds or cribs are available on request and subject to availability (extra charges may apply).

6. Smoking Policy
Smoking is prohibited in all indoor areas.
Designated smoking zones are available.

7. Pet Policy
Pets are not allowed, except for service animals with proper documentation.

8. Visitors
Visitors are allowed until 10:00 PM.
Overnight stays by visitors are not permitted without registration and may incur additional charges.

9. Damage & Loss
Guests are responsible for any damage to hotel property caused by them or their visitors.
The hotel is not liable for loss of valuables not deposited in the safe.

10. Safety & Conduct
Guests are expected to maintain decorum and follow safety guidelines.
The hotel reserves the right to refuse service or evict guests in case of misconduct or policy violation.

11. Privacy Policy
Guest information is handled with confidentiality and used only for booking and service-related communication.